I agree with Donald
We had a similar problem and solved using this
On 6/6/06, Freeman, Donald <dofreeman@(protected):
> Just out of curiousity what is your sqlnet.ora sqlnet.authentication set
> to? If it is set to NTS try setting it to NONE or commenting it out and
> try it. If it's happening on all of them its got to be a configuration
> issue of some kind.
> -----Original Message-----
> From: oracle-l-bounce@(protected)
> Sent: Tuesday, June 06, 2006 3:46 PM
> To: oracle-l@(protected)
> Subject: windows database service not shutting down database on reboot
> We have about 10 windows servers, some w2k, some w2003 with 9i and 10g
> databases on them. When the server gets rebooted the database services
> don't get stopped and the instances crash. They always recover on
> startup and we have put a work-around in place but I'm curious about
> whether anyone else has experienced this problem. The following message
> appears in the oradim.log file when the problem happens:
: Credential retrieval failed
> My guess is that a process which the database uses to authenticate
> itself has stopped before the oracle service and that is why the
> authentication fails.
> I have opened an sr but they are telling me to recreate the service
> using oradim locally, not remotely. I did this but when it didn't work
> they told me to apply the latest patchset and do it again. Since this is
> happening across different oracle and windows versions I have a feeling
> that it has nothing to do with the version.
> Has anyone else experienced this?
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